Our journey


The Better Broadband for Suffolk (BB4S) programme started in 2010, when at that point there had been several commercial broadband upgrades in Suffolk. 

However, these services were generally constrained to Suffolk’s urban areas, and there wasn’t a commercial business case for upgrades for around a half of Suffolk - and this is where BB4S started from.

An engineer working at a street cabinet



The BB4S Programme receives public funding to make fibre broadband available
in areas
that are not expected to be covered by commercial upgrades.

The funding is from:

  • Suffolk County Council
  • Department for Culture, Media and Sport (DCMS)
  • New Anglia Local Enterprise Partnership (NALEP)
  • Department for Environment, Food & Rural Affairs (DEFRA) 
  • and other local councils






Openreach are contracted to deliver the work.

Although challenged by the rurality of Suffolk, we have consistently been in the lead among other counties in the extent of our contracted deployment plans, progress on roll-out, and levels of take-up.


In 2013, we had achieved 50% superfast broadband coverage in Suffolk.

In 2015, we reached 85% coverage.

We have now achieved 97% coverage (with speeds of 24Mbps or greater).

In 2020 the Better Broadband for Suffolk programme reached it's 100,000 customer - read the SCC press release to find out more.

In 2021, phase 3 of the Better Broadband for Suffolk programme started.



Under the government’s "Superfast Extension Programme", we now have a contract in place for Openreach to extend fibre broadband coverage to 98% of all Suffolk premises by 2020. Beyond this, we are committed to reaching 100% superfast broadband coverage in Suffolk as quickly as possible. Following the Phase 3 procurement in early 2020, the Better Broadband for Suffolk programme announced that the work to provide connectivity to approximately 5,000 more premises in Suffolk will be carried out by Openreach. This next phase of work has started and will continue until September 2022.

Better Broadband for Suffolk partners